GS IT Infrastructure provide IP PBX solution which tailored to the need of your business. Our team of highly qualified engineer work effectively to ensure quality and provides installation and maintenance on all major PBX system.
IP PBX SYSTEM INSTALLATION AND MAINTENANCE | GENUINE PRODUCTS SUPPLY
It is inevitable that a called party is away from the contacted telephone. With our call forwarding services, any and all incoming calls are redirected to whichever telephone service the desired party is at. These services are enabled under different conditions, such as, busy line, unanswered call, permanent transfer of location of the telephone user.
Since business calls often include important exchange of information, we provides services for call recording as well external storage of recording files (e.g., USB, TF, SD, HDD). This service is included within the S-Series VolP PBX.
People rarely like to wait indefinitely over busy/engaged call lines. With our queue services, calls to a specific destination are put in order and can be received as soon as an extension clears up.
Daily workload is taxing without the additional hassle of running around the office to unanswered calls. Users are able to pick up the calls from their own desk phones.
In this age and day, call automation is a sensible choice. Recorded voice prompts and appropriate information exchange filters the incoming calls and allows you to focus only on urgent/important calls.
Information about the incoming calls are useful in many aspects, including directing the call to appropriate users.
This feature allows an extension user to receive another call while on the phone, so the user can answer important calls without missing it. And the first caller will be put on hold waiting till the user switching back.
Consult transfer of call to a desired third party is enable, only if they are available to receive the call./p>
In case of supervision over a trainee or tapping into an important call, certain privileged users (managers or supervisors) can monitor the conversation with this service.
Being put on a queue and waiting is never enjoyable. But with our services, you can customise your on-hold music to be entertaining or informative.
Music played to callers while they are putting on hold. You can upload any .wav or .gsm file with music to Yeastar IPPBX and set the on-hold music for your business.
By integrating your business skype account with your IP-PBX, you make your communication more cost-effective.
Effective communication between all department and branches is key to positive growth of any bussiness. With PBX, you can use VPN to establish the central headquarters as the VPN server. It helps network your connections via P2P mode and allows you to make cut costs and maintain better control over the office environment.
By combining IP PBX system with advanced call centre management software, our services ensure a satisfactory experience for your customers. Along with improved customer satisfaction, the call centre data allows you to monitor agent productivity, campaign statistics, as well as measure targets and conversion rates.
By driving forward to All-IP future, businesses can experience quality communications, benefit from decreased communication costs and simplify operations by using a single technology for telephony and data. PBX provides an easy way for businesses to move to All-IP smoothly..
8800 Series IP Phones
7800 Series IP Phones
6900 Series IP Phones
3900 Series SIP Phones
Avaya J129 IP Phone
Avaya J139 IP Phone
Avaya J169 IP Phone