0+
Years Experience
Services
GS-IT's Call Center Systems
in Dubai
Redefining Connectivity
GS-IT's premier call center management solutions are setting new industry standards in Dubai. By incorporating emerging technologies, GS-IT has built an all-in-one intelligent call center system for real-time insights into customer-agent interactions, conversion rates, and agent productivity. With GS-IT's enterprise call center solution, clients can manage call queues, track performance, and supervise ongoing conversations from anywhere, on any device.
GS-IT's Call Center
Services in a Nutshell
The comprehensive suite of call center technology solutions crafted by GS-IT ensures that the communication standards of businesses in Dubai are always ahead.
Cloud-Based
Call Center Solutions
Cloud-Based
Call Center
Solutions
Cloud-based solutions engineered for flexibility help businesses manage their communication systems hassle-free and support scalability with omnichannel support, and remote collaboration features.
Voice over
Internet Protocol (VoIP)
Phone Systems
Voice over
Internet Protocol
(VoIP) Phone Systems
Cost-efficient VoIP phone systems that deliver high-quality audio and enhanced mobility with advanced solutions catering to unique demands of clients strengthening their communication systems.
Unified
Communications (UC)
Integration
Unified
Communications (UC)
Integration
A unified platform composed of all communication and collaboration tools, such as audio, video, messaging and virtual conferencing capabilities streamlining communication for efficient meetings.
IVR System
for Call Center
IVR System
for Call Center
Customized self-service options that range from simple menu navigation to advanced speech recognition enhance operational efficiency with GS-IT's call center IVR solutions in Dubai designed for user convenience.
Network
Infrastructure Optimization
Network
Infrastructure
Optimization
Ensure reliable and optimized performance of network infrastructures for seamless communication by handling everything from network design and installation, set up to security.
Trending Features of GS-IT's Call Center Solutions
Custom Agent
Dashboards
Boost your agent productivity with our custom-design agent dashboard, allowing them to access all the client info from a single screen.
Easy,
Automated Installation
Gain an advantage with our industry-best features and deploy our call center solution within minutes to optimize your business uptime.
Contact
Management
Build a quick-access database so that your agents can manage a high volume of incoming and outgoing customer interactions easily.
Automatic
Call Distribution
Streamlined and optimized communication by the automatic routing of calls efficiently across various authorized users simplifying management.
Why Choose Us?
GS-IT's team has worked with clients for nearly a decade and has a proven track record in providing call center solutions in Dubai that ranges across performance measurement, statistics, and reporting for call centers. The clients get to experience best-in-class support throughout the lifetime of our services and installations. We also deliver a consolidated agent portal with seamlessly integrated CRMs that help agents easily access a customer’s previous conversation and direct the caller to a specific agent if requested. GS-IT’s advanced call center systems in Dubai are carefully designed to improve customer engagement, revenue growth, and decision-making processes.
Ready to elevate
customer relationships with
GS-IT's call center solutions?
Get a Free
Consultation
Our Technology Partners
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Employees
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Working Hours
Monday - Friday : 8.00am to 5.30pm
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Call Us
+971 4 578 6518
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Mail Us
hello@gs-it.ae