Services

Remote IT Support

As the industry's leading IT service provider, we meet our customer expectations with top-notch remote IT solutions in Dubai. Our team of experts is available for IT remote support in Dubai by call, chat, email, as well as our automated tool application such as our help-desk portal. An efficient team at the sales desks assigns our qualified technicians to solve your query quickly and thoroughly. Whenever needed, the professionals and engineers attend to your issues as quickly as 15 minutes.

Our remote IT support tools are fully secure, customizable, and industry-standard, with our team submitting reports on each query for both the clients as well as our own database. We at GS-IT work together to offer peerless quality and innovation in our remote IT services for clients everywhere in Dubai.

With our fully IT Remote support, client always receive innovative and standard remote technical support solutions throughout Dubai. Contact us for consultation and find what remote IT solutions suit your business demands best.

Key Features


Latest and advanced
systems & tools


Around-the-clock
management & monitoring


Complete cost transparency
(No hidden costs)


Fast, Proactive and
Responsive IT Support

Get in Touch

Drop your requirements, and we'll call you within 60 mins on working Hours.

We Fix IT Issues

Desktop / Laptop related issue

Desktop / Laptop related issue

Server configuration and issue fixing

Server configuration and issue fixing

Email and Outlook related issue fixing

Email and Outlook related issue fixing

Wi-Fi and internet issue fixing

Wi-Fi and internet issue fixing

Antivirus / Firewall installation and issue fixing

Antivirus / Firewall installation and issue fixing

Data backup solutions

Data backup solutions

Call, Connect, Fix

Need better IT support for your remote workers? Avail GS-IT's best-in-class Remote IT Support Services at affordable rates and support your employees and technology at every location.

Contact us with your details, and we will get back to you ASAP!

PACKAGES

GS IT provides economic and high-efficient remote IT support packages in Dubai.

Hourly Based Remote IT Support

  • Minimum 1 hour
  • AED 129/hour
  • Incident-based Support
  • Qualified engineers
  • Reactive Remote Support & Help Desk
  • Rapid response and resolution times

IT AMC Remote Support

  • 1 Year contract
  • Starting at 399 AED /Month
  • Negotiable package charges
  • Constant monitoring
  • Quick response time with service level agreement
  • Unlimited Remote, Telephone & Email Support (Pcs, servers, Network)
  • Dedicated Account Managers and online Portal
  • Expert IT advice and consultancy

OTHER IT AMC PACKAGES

IT AMC

Unlimited
IT Visit*

Dedicated
IT Engineer

Unlimited
Call/Remote/
Chat Support

Proactive Device
Monitoring
& Response

Periodic
IT Audits

Preventive
Maintenance

IT Awareness
Training

Monthly
Reports

ON CALL SUPPORT

Onsite Tech
Support

Super-fast
service

Minimize
Downtime

Starting
@ 300 AED/Visit

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