Managed IT AMC Service Provider in Dubai

GS-IT has a team of highly experienced, friendly professionals working to provide cost-effective, secure, and scalable IT AMC in Dubai. With our fast and reliable IT AMC Services and Solutions, you can access a range of services, from outsourcing single element support to full infrastructure updates.

Whether its system security, support, or maintenance, we tailor our IT AMC solutions (to scale and budget) for businesses everywhere in Dubai. Our clients from across the field - commercial, manufacturing, leisure, and public sector - use our IT specialists to regulate an efficient and proactive work environment.

For almost a decade, GS-IT has managed to offer professional and commercially viable IT AMC services in Dubai. These services are easy to use and provide full coverage for all your future IT AMC-related inquiries/issues.

Our IT AMC Service Features

IT AMC Support Dubai
Guaranteed 10-minute Response Time for Expert Support

Our expert engineers work on your IT issues within 10 minutes

IT AMC Solutions Dubai
24/7 Monitoring and Fully Managed IT Support

Our professional team monitoring your IT network, to ensure lasting efficiency and quick solutions whenever required.

IT AMC Solutions Dubai
Proactive Maintenance and Monitoring

We proactively apply patches, updates and fixes in the background, so you don’t have to wait for actual issues arise.

IT AMC Solutions Dubai
IT Manager and Dedicated Engineer Support

With our IT AMC solutions, a dedicated manager and engineer ensures that all your legal and regulatory requirements as well as responsibilities are met to avoid any future risk to you or your business.

IT AMC Solutions Dubai
Cybersecurity and IT Policies

We implement a system-side security strategy to protect your IT business network from security risks such as malware, spam, intrusion, etc.

IT AMC Solutions Dubai
Data Backup and Recovery

Our IT AMC solutions ensure year around backup and recovery services that are tailored to your business scale and data requirements.

IT AMC Service Benefits

IT AMC Support Dubai

Protect Your
Data

IT AMC Support Dubai

Minimize IT
Issues

IT AMC Support Dubai

IT security
Tightening

IT AMC Solutions Dubai

Reduce IT
Costs

IT AMC Services

GS-IT Platform

A single portal to manage your IT environment

IT AMC Services
Ticket Summary
IT AMC Services
IT Asset Management
IT AMC Services
Backup History
IT AMC Services
IT Security and monitoring

IT AMC Service Level Agreement (SLA)

Priority Impact Remote Support Onsite Support
High
Total Network / Server Down Immediate Immediate
Medium
Issue affects partial systems / Peripherals 15 –30Mins 4 –6Hours
Low
Issue affects 1 or 2 systems / Peripherals 30 –45Mins With in 8Hours

Testimonials

Why GS-IT ‘s IT AMC Services and Solutions in Dubai?

Getting IT AMC Support from Us is Simple!

  • 1
    Get in touch with us

    Simply give us a call on +971 4 578 6518 or contact us using our quick and easy online form

  • 2
    We talk

    You'll get to speak to our IT support engineers to discuss your business goals to ensure our service is a perfect match for your business

  • 3
    You get IT support

    You pay a fixed monthly amount based on your user count and benefit from unlimited support, administration and consulting

Need a Similar Service?

Remote IT Support
New Office IT Setup
IP Phone System
On Call Support
Backup Solutions
Managed WI-FI

Get in Touch

Arrange a free IT Consulation : To find out how GS IT can help your business to succeed, speak to a member of our expert team. You can call us on +971 4 578 6518, email hello@gs-it.ae, or send us a message using our online form.

Faqs

  • 01. What are AMC services?

    AMC services, also known as Annual Maintenance Contracts, are service agreements that assure the regular maintenance, monitoring, and support of IT systems and infrastructures. These services offer businesses organized, proactive maintenance programs that reduce downtime, improve system performance, and maintain operational continuity. IT AMC support and services often comprise preventive and corrective maintenance that enable firms to focus on core activities without worrying about operational setbacks.

  • 02. What is an IT AMC?

    An IT AMC is a dedicated service agreement under which an organization outsources the maintenance and administration of its IT infrastructure to the best among IT AMC services providers. GS-IT's IT AMC includes a wide range of services, including desktop and server support, network administration, cybersecurity, and hardware repair. It assists organizations in maintaining continuous IT operations by providing frequent inspections, updates, and support customized to their infrastructure.

  • 03. What does an IT AMC do?

    An IT AMC is responsible for the overall maintenance and support of a company's IT systems. AMC for IT services offered by GS-IT includes scheduled inspections, troubleshooting, system optimization, hardware replacement, and support for PCs, servers, and networks. It guarantees prompt resolution of technical difficulties, constant system monitoring, and proactive maintenance to prevent interruptions. This helps organizations maintain productivity and operational efficiency.

  • 04. How can GS-IT's IT AMC future-proof businesses?

    With our IT AMC contract, your infrastructure will be integrated with the latest technologies and necessary upgrades. This proactive approach ensures that your system stays aligned with emerging business needs and industry standards.

  • 05. What would be the approximate cost of an IT AMC?

    The overall expense may vary depending on the size and complexity of the IT infrastructures, and the types of services included.

  • 06. What are the devices included in your IT AMC support?

    GS-IT provides professionally managed IT support for all your office IT infrastructure- PC, Laptop, Server, Switch, Router, Printer IP Phone, CCTV, and Biometrics devices among other IT peripherals.

  • 07.Is customization of IT AMC support and services possible?

    Yes, our AMC modern IT services are exclusively developed after proper consultations and confirmations with the client catering to their specific IT infrastructure and budget requirements.

  • 08. What are the procedures involved in the IT AMC agreement?

    GS IT offers both monthly and yearly IT AMC contracts. Once the plan is designed according to your needs and after confirmation, both parties will sign the agreement. All the terms and conditions will be clearly stated within the agreement.

  • 09. How do I contact the GS IT help desk for IT AMC Support?

    Consumer satisfaction is a top priority for the GS-IT team. For professional IT AMC support,

    • Use our 24/7 Chat support
    • Call us on our helpline number
    • Email us at hello@gs-it.ae

    You can also use our ticketing tool to put in a request for remote support of all IT peripherals.

  • 10. Can I upgrade or downgrade the IT AMC service?

    You can easily scale your IT AMC services according to the changes or developments of your business. By using our remote support services, you can set up a call to discuss your options with our team.

  • 11. How do I set up a consultation session?

    Our remote IT support is easily accessed by simple and secure help desk tools. The support center sets a direct meeting with you and instructs you through the process.

  • 12. Does GS-IT keep our information private?

    Client privacy and security are prioritized in all our IT support AMC services. As part of our IT AMC agreement, we prepare and sign confidentiality forms to guarantee the safety of your critical data and assets.

  • 13. Do we get a report every month?

    With our IT AMC, you get monthly reports about the health of your IT infrastructure, ticket summary, IT security and monitoring, IT asset management, and backup history to make informed decisions on IT strategies, efficiently manage resources, and ensure smooth operation.

  • 14. Why do businesses need IT AMC?

    Businesses rely on IT AMC support and services for an IT infrastructure that runs smoothly without unexpected disruptions. Companies using GS-IT's IT AMC benefit from proactive assistance, minimum downtime, and predictable maintenance expenses. It aids in the detection and resolution of issues before they escalate, guarantees data security, and improves system performance. Businesses can feel at ease that their IT is being managed by proven IT AMC services providers, enabling them to focus on development.

  • 15. What is the typical contract duration for an IT AMC?

    We offer variable AMC for IT services contracts that can adapt to your organizational needs. These contracts are customizable based on infrastructure size and service requirements, assuring scalability and cost. GS-IT provides both short- and long-term IT support AMC plans, responding to each organization's changing needs and delivering constant assistance throughout the contract time.

.
0+

Years Experience

0+

Happy Clients

0+

Projects

0+

Employees

GET QUOTE
CLOSE

Get Quote

Hardwares

  • Working Hours

    Monday - Friday : 8.00am to 5.30pm

  • Call Us

    +971 4 578 6518

  • Mail Us

    hello@gs-it.ae