Remote IT Support

As the industry's leading IT service provider, we meet our customer expectations with top-notch remote IT solutions in Dubai. Our team of experts is available for IT remote support in Dubai via call, chat, email, and automated tool applications, such as our help-desk portal. Our efficient team at the sales desk assigns qualified technicians to solve your query quickly and thoroughly. Whenever needed, the professionals and engineers attend to your issues as quickly as 15 minutes.

Our remote IT support tools are fully secure, customizable, and industry-standard, with our team submitting reports on each query to both the clients as well as the database. We at GS-IT work together to offer peerless quality and innovation in our remote IT services for clients everywhere in Dubai.

With our complete IT remote support, clients always receive innovative and standard remote technical support solutions throughout Dubai. Contact us for consultation and find out what what remote IT solutions best suit your business demands.

Remote IT support services

Key Features

Latest tools

Latest and advanced
systems and tools

24x7 monitoring

management and monitoring

No hidden cost

Complete cost transparency
(No hidden costs)

Proactive support

Fast, proactive and
responsive IT support

We Fix IT Issues

Desktop and laptop issues

Desktop / Laptop
Related Issues

Server issues

Server Configuration
and Issue Fixing

Email issues

Email and Outlook
Related Issue Fixing

Internet issues

Wi-Fi and Internet
Issue Fixing

Firewall issues

Antivirus / Firewall
Installation and Issue Fixing

Backup issues

Data Backup Solutions


, Connect, Fix

Need better IT support for your remote workers? Avail GS-IT's best-in-class remote IT support services at affordable rates and support your employees and technology at every location.

Contact us with your details, and we will get back to you ASAP!

Remote IT support services

IT Support Packages

GS IT provides economical and highly efficient remote IT support packages in Dubai.

Hourly Based
Remote IT Support

Minimum 1 hour

AED 129/hour

Incident-Based Support

Qualified Engineers

Reactive Remote Support and Help

Rapid Response and Resolution Times

Remote Support

1 Year Contract

Starting at 399 AED /Month

Negotiable Package Charges

Constant Monitoring

Quick Response Time with Service Level Agreement

Unlimited Remote, Telephone & Email Support (PCs, servers, Network)

Dedicated Account Managers and Online Portal

Expert IT Advice and Consultancy

Other IT AMC Packages


Unlimited IT visit

IT Visit*

Dedicated IT engineer

IT Engineer

Unlimited support

Unlimited Call/Remote/ Chat Support

Proactive response

Proactive Device Monitoring & Response

Periodic IT audits

IT Audits

Preventive maintenance


IT awareness training

IT Awareness

Monthly reports


On Call Support

Onsite tech support

Onsite Tech Support

Super-fast service


Minimize downtime


IT support price

@ 300 AED/Visit

Related Services

Desktop and laptop issues


GS-IT provides complete IT solutions for your office PC, laptop, server, switches, router, printer and scanner.

Server issues

On-Call IT Support

We provide 24/7 on-call experts support for all your business-critical IT systems, services, and products.

Email issues

Structured Cabling

Leading structured cabling company in UAE with solutions & implementation to maintain backbone of IT platforms.

Printer issues

IP Phone System Dubai

GS IT Infrastructure provides all major brands IP PBX installation and configuration for your business.

Cabling issues

CCTV Installation

CCTV camera installation, setup and configuration services for all models. Wired & wireless connection. Access from anywhere.

Internet issues

Biometric Attendance System

Biometric and time attendance system solutions Dubai. Save time and money. Trusted monitoring with leading IT companies in Dubai.


Years Experience


Happy Clients





  • Working Hours

    Monday - Friday : 8.00am to 6.00pm

  • Call Us

    +971 4 578 6518

  • Mail Us